Purchasing is everyone's concern !!
The lone buyer will not succeed. He must work with colleagues in engineering, marketing, operations departments, meeting needs defined by those functions.
He must explain his actions to gain adhesion : shared objectives, tools to implement and use, contracts to observe and strategies to carry out.
POOR COMMUNICATION CAN CAUSE PROJECTS TO FAIL …
Better Buying Concepts develops exchanges between buyers and non-buyers through an innovative approach :
DIAGNOSTIC
through interviews with buyers and other actors to develop a global view over the function.
- Analyse the level of communication between purchasing and end users
- Form a vision of the perception of the purchasing function by other departments
COMMUNICATION PLAN
- Design a plan to improve diagnosed weaknesses
- Choose appropriate subjects and communication channels which work in the customer environment
IMPLEMENTATION
- Prepare concerned populations for the change to come
- Develop communication supports and actions
- Construct and fine tune messages
- Deliver to the communication targets
MAKE IT LAST !
- Generate adhesion and people involvement
- Install a deep rooted change process, a long term improvement in perception of the purchasing function.
Throughout the duration of our presence with our customers, we work hard to facilitate changes by ensuring that concerned people fully understand our projects, and adhere to them.
