A major contribution from the purchasing function is the evaluation of outsourcing opportunities. This work is commonly called "Make or Buy" study. The objective is to evaluate the costs and performance levels of actual (internal) resources compared with levels obtainable with a bought-in (external) resources.
This analysis should be carried out on any activity which could potentially be outsourced :
- IT department & systems
- Accounts & Finance
- HR functions : Payroll, training management, travel...
- Facilities Management
- Logistics
- Printing /document chain
- Purchasing ...
We offer a thorough process to stimulate and assist Make or Buy activities. We integrate technical, economic, human and managerial aspects to make a complete analysis.
- What level of performance do we currently deliver, compared to "best in class" ?
- Can a service provider really do better ?
- How can we compare costs ?
- What guarantees can we gain in the contract ?
- How will we manage the contract with the service provider?
These questions must all be answered before a company can embark safely on an outsourcing project. Our Make or Buy approach provides those answers.
